Can't open your eBook? Here is what to do

eBooks are extremely practical: you can read them from home, save a chapter, print it, and more.
But sometimes the technology can be a little annoying!

So here is how to solve the most common problems you might encounter when using one of our eBooks.

All you need is an eBook

We don't always have a paper copy of the book you want. But sometimes we have an eBook version of it!

Read through the presentation below to learn how to identify eBooks in a results page, access them, download them or even print them.

Accessing eBooks: solving the most commons problems

Do you ever have problems accessing eBooks from your Reading List?
If you do, here is a presentation explaining how to solve the most common problems that may happen.

Accessing eBooks from iSkillsTav

Here is also a PDF version of this presentation.

If you can't find a solution fitting your particular situation, then call the library (020 8938 2520) or send us an email (library@tavi-port.ac.uk) and we'll try and help you.

Accessing eBooks

The library subscribes to a number of ebooks, especially some titles very in demand whose paper versions are often checked out.

You can access all of them through our catalogue and using your Shibboleth password.

But how exactly can you read them? Can you print and download them? And how to find them?

To answer your questions, here are two presentations for the two types of ebooks you might encounter amongst our collections.

EBSCOhost eBooks:

How to Access and Read EBSCOhost eBooks from iSkillsTav

Taylor & Francis eBooks:

How to Access and Read Taylor and Francis eBooks from iSkillsTav